Finatic | Customer Service

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Customer Service

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Contact Us Anytime

Please feel free to contact us for any questions or concerns you may have. 

Toll Free: 833-688-0380
Email: info@finatictackle.com
Hours: Monday to Friday 9:00am to 4:00pm PST

 

Need To Make A Return?

No worries. Please review our return page and contact us with any questions.

 

Shipping/Orders:

All California residents will not be charged for standard ground shipping.

All orders outside of California qualify for free ground shipping on orders over 50.00 USD.

All 2 day shipping orders will ship via FedEx Express*. 

 

*Orders placed before 12pm PST will be processed and shipped out same day. Once shipped, you will be sent an confirmation email with a link showing your estimated arrival time. 

Please note, standard ground shipping will likely ship via USPS First Class, depending on the weight of order. Delivery times have varied from 2-5 business days on average*.

 

Delivery Exceptions*

Some packages may take longer to arrive due to mailing delays. USPS also recognizes federal holidays and will hold packages in transit on those days. Occasionally, USPS experiences a backlog, especially around peak times such as Christmas. The backlog may cause packages to arrive after the estimated time. Weather delays may also play a factor. While USPS delivers in bad weather, severe weather and national disasters can prevent mail from reaching affected areas.

Please see the link below for the FedEx Holiday Schedule:

https://www.fedex.com/content/dam/fedex/us-united-states/services/HolidaySchedule.pdf

 

 

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